Privacy Policy

---

PRIVACY NOTICE

We appreciate you putting your trust in us concerning your personal data.

Please read this Privacy Notice ("Privacy Notice") carefully as it describes how we collect, use and disclose your personal data. Personal data is any information relating to a living person.

Voltronbet is an operating division of Sports & Wellbeing Analytics Limited. In this Privacy Notice, when we refer to "we", "our", "us" or "SWA", we mean Sports & Wellbeing Analytics Limited.

If you have any questions about this Privacy Notice please contact us using the details in the "How to contact us" section below.

Data Controller

For purposes of this privacy notice the Data Controller is:

Sports & Wellbeing Analytics Limited

MHA House, Charter Court

Swansea Enterprise Park

Swansea

SA7 9FS

What information do we collect about you?

(1) Information you give to us

We may collect personal data from you when you buy or use our products or services, sign up to SWA newsletters or other subscription services, interact with us on social media platforms, contact us, make a complaint or use our Website.

The categories of personal data we may request include your name, job title, contact information (email, postal address and phone/mobile number). We may also keep copies of any correspondence you send us which may include personal data.

You should only give us personal data on behalf of someone else if you have their permission to do so or you know that they would not have any objection to us processing their information in accordance with this Privacy Notice.

(2) Information collected from third parties

We may receive personal data about you from the following third parties:

▪ We may request information about you from credit reference agencies and fraud prevention agencies to assist us in the provision of our goods and services to you.

▪ We may sometimes purchase information about prospective customers from third party organisations for marketing purposes. We will always take steps to ensure that your personal data is only used for these purposes if you have consented to receive marketing materials from us. You can opt out from receiving our marketing communications at any time by sending us an email at info@swa.one.

Children's privacy

We will never knowingly collect personal data from individuals under the age of sixteen (16) without first obtaining verifiable parental consent. If you are under the age of 16 you should not provide information to us. If we become aware that a person under 16 has provided personal data to us without verifiable parental consent, we will remove such personal data from our files.

How do we use your personal data?

We are required by law to provide you with information about the purposes for which we use your information and the legal justification for us to use that information. For example, there may be a legal justification for us to use your personal data where:

▪ We need to use your information to perform a contract with you or to fulfil a request originated by you.

▪ You have given your consent to us using your information.

▪ Using your information is in our legitimate business interests (provided these interests are balanced against your rights).

▪ We need to process your personal data to comply with legal obligations to which we are subject.

How do we protect your personal data?

We maintain appropriate administrative, technical and physical safeguards to protect the personal data you provide to us against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing.

Your data protection rights

You have the following rights in relation to your personal data:

▪ Access. You have the right to request a copy of the personal data we are processing about you, which we will provide back to you in electronic form. For your own privacy and security, in our discretion we may require you to prove your identity before providing the requested information. If you require multiple copies of your personal data, we may charge a reasonable administration fee where we are permitted to do so in accordance with the GDPR.

▪ Rectification. You have the right to have incomplete or inaccurate personal data that we process about you rectified. Note that you can always make certain adjustments to certain personal data directly through your online account.

▪ Deletion.You have the right to request that we delete personal data that we process about you, except we are not obligated to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.

▪ Restriction. You have the right to restrict our processing of your personal data where you believe such data to be inaccurate, our processing is unlawful or that we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it.

▪ Portability. You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) personal data which you have provided to us, and (b) if we are processing that data on the basis of your consent (such as for direct marketing communications) or to perform a contract with you.

▪ Objection. Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defence of a legal claim.

▪ Withdrawing Consent. If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge. This includes cases where you wish to opt out from marketing messages that you receive from us. You can unsubscribe from marketing communications at any time by sending us a message via our website. The legality of the processing of your personal data prior to you withdrawing your consent remains unaffected by this.

You can make any of these requests in relation to your personal data by submitting your request on our Website or by contacting us by email, phone or post using the details in the "How to contact us" section of this Privacy Notice.

You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws.

If you are based in, or the issue relates to, the UK, the Information Commissioner’s Office can be contacted as follows:

▪ Telephone: +44 303 123 1113

▪ Email: casework@ico.org.uk

▪ Website: www.ico.org.uk

▪ Web-form: www.ico.org.uk/concerns/

▪ Address: Water Lane, Wycliffe House, Wilmslow, Cheshire, SK9 5AF

If you are based in or the issue you would like to complain about took place elsewhere in the European Economic Area (EEA), you can contact the data protection authority in your place of residence or your country.

Cookies

Our Website uses cookies to help us to ensure we have the right content and performance level necessary for our customers. Visitors are warned of this on first entry and have the opportunity to leave the site.

Updates to our Privacy Notice

As our business changes from time to time, we sometimes need to make changes to the way we collect and use your personal information. Therefore, this Privacy Notice may be updated accordingly. If we make changes to this Privacy Notice, we will notify you of these changes by email and post an alert on the home page of our Website.

How long do we keep your personal information?

Your personal information is processed by us and/or our service providers only for the period necessary for the purposes for which the information is collected, or where we are relying upon your consent until you withdraw that consent. When we no longer need to use your information for those purposes or if we are relying on your consent where you withdraw that consent, we will remove it from our systems and records or take steps to anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).

How to contact us

If you have any questions or comments about this Privacy Notice or if you would like to make a request relating to your personal data:

▪ write to us at: Sports & Wellbeing Analytics Limited, MHA House, Charter Court, Swansea Enterprise Park, Swansea, SA7 9FS

▪ Alternatively, you can contact our Data Protection Officer by email at dpo@swa.one

Version 2024/VB. This Privacy Notice was last updated: October 2024